Social Management - Principles, Governance and Practice
von: Giuseppe Argiolas
Springer-Verlag, 2017
ISBN: 9783319545820
Sprache: Englisch
136 Seiten, Download: 1730 KB
Format: PDF, auch als Online-Lesen
Preface | 7 | ||
Acknowledgments | 10 | ||
Contents | 12 | ||
Chapter 1: Introduction | 14 | ||
References | 16 | ||
Chapter 2: Organizations and the Contexts in Which They Operate | 17 | ||
2.1 Market Shifts Towards a New Dimension: Pluridimensionality | 17 | ||
2.2 Regarding Organizations and Companies | 19 | ||
2.3 Culture: Shaping Organizational Excellence | 25 | ||
References | 26 | ||
Chapter 3: Comparing Managerial Systems | 29 | ||
3.1 Taylorism: Scientific Management | 29 | ||
3.2 Ronald Coase and Oliver Williamson: The Centrality of Contracts | 33 | ||
3.3 The Discovery of the ``Human Factor´´ | 38 | ||
3.4 Chester I. Barnard: The Cooperative Organization | 44 | ||
3.5 Herbert Simon: Organizational Economy | 48 | ||
3.5.1 Authority and Delegation | 50 | ||
3.5.2 The Reward System and Identification with the Organization | 50 | ||
References | 52 | ||
Chapter 4: Corporate Social Responsibility | 54 | ||
4.1 Introductory Elements | 54 | ||
4.2 Different Theoretical Approaches | 55 | ||
4.3 The Contribution of the UN and the OECD | 61 | ||
4.4 The European Union´s Perspective | 65 | ||
References | 68 | ||
Chapter 5: The Foundations of Action by the Company and in the Company | 71 | ||
5.1 The Strategy for Success: Be People Centered | 71 | ||
5.2 The Multi-Faceted Potential of Knowledge | 74 | ||
5.3 Intelligence, or Intelligences? | 79 | ||
References | 85 | ||
Chapter 6: Management for a Corporate Social Orientation | 88 | ||
6.1 An Integrated Approach to Corporate Orientations | 88 | ||
6.2 Corporate Management and the Conditions of Communion | 92 | ||
6.2.1 The Culture of Communion and Corporate Lifestyle | 93 | ||
6.2.2 The Pillars of Communion: Dialogue, Trust, and Reciprocity | 95 | ||
6.3 A Toolkit for a Social Orientation | 100 | ||
6.3.1 The Pact on the Organizational Mission | 100 | ||
6.3.1.1 Beyond the Contract | 101 | ||
6.3.1.2 Pact on the Mission and Social Capital | 105 | ||
6.3.2 Sharing Oneself | 109 | ||
6.3.2.1 Incompleteness of Contracts and Intrinsic Motivations | 111 | ||
6.3.2.2 Consistent Behavior | 113 | ||
6.3.3 Sharing Knowledge and Experiences | 114 | ||
6.3.3.1 Learning, Shared Meaning, and Commitment | 115 | ||
6.3.3.2 External Relationships | 117 | ||
6.3.4 Regular Colloquies | 118 | ||
6.3.4.1 Relationships Between People Make the Difference | 119 | ||
6.3.4.2 Dialoguing with Stakeholders | 121 | ||
6.3.5 Verification | 123 | ||
6.3.5.1 Verification and Continuous Improvement | 123 | ||
6.3.5.2 The Verification Matrix | 125 | ||
References | 129 | ||
Chapter 7: Conclusions | 134 |